Privacy policy

Privacy Policy

Last Updated: February 19, 2026

Relentlessegy (“we,” “our,” or “us”) operates this website and online store (the “Services”). The Services are hosted and powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information necessary to operate our store and fulfill orders.

A. Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • Account login credentials (if you create an account)

  • Communications sent to us (e.g., support inquiries)

B. Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interaction data

  • Cart activity

  • Referral URLs

  • Cookies and similar tracking technologies

C. Information from Third Parties

We may receive data from:

  • Payment processors

  • Shipping providers

  • Analytics providers

  • Advertising partners

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange shipping and handle returns

  • Provide customer support

  • Improve website functionality and user experience

  • Prevent fraud and secure transactions

  • Send transactional communications (order confirmations, shipping updates)

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

We do not sell your personal data.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Remember cart contents

  • Analyze website traffic

  • Support advertising and retargeting campaigns

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

For Shopify-hosted stores, certain cookies are managed by Shopify as part of providing secure ecommerce infrastructure.

4. How We Share Information

We may share personal information with:

  • Shopify (hosting and ecommerce infrastructure)

  • Payment processors

  • Shipping and fulfillment providers

  • IT and analytics service providers

  • Advertising platforms (for marketing campaigns)

  • Legal authorities if required by law

Shopify processes certain data under its own privacy framework. You can review Shopify’s privacy policy here:
https://privacy.shopify.com/en

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill transactions

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

When no longer required, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Request a copy of your data (data portability)

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at:

relentlessegy@gmail.com

We may verify your identity before processing requests.

7. International Data Transfers

Your information may be transferred and processed outside your country of residence, including by Shopify and service providers.

Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

8. Children’s Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, contact us immediately for deletion.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online transmission or storage system can be guaranteed 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions regarding this Privacy Policy or your personal data:

Relentlessegy
Email: relentlessegy@gmail.com